Your questions answered

Please visit the Contact
Us page on this website for detail of how we can be contacted.

Sorry, this is not possible. We feel we have a great range of platters and sides to give you a fantastic dining experience!

Yes, on medium heat in an
oven or under the grill. For instance, if warming the lobster preheat the grill
to a high heat. Put the lobsters on a grilling tray and warm under the grill
for 3-4 minutes.

Sorry, this is not
possible. We cook to order using fresh ingredients.

As we are cooking food to
order to ensure maximum freshness, we do not offer refunds. If something isn't quite right, or you're not happy in any way then we will make it our priority to rectify the situation. Please call us on 07577154474 or email info@seafoodboss.com as soon as possible.

Our courier operates
overnight. Fresh seafood ordered by 6pm can be delivered to your door within 48
hours. We are partnered with DPD for your deliveries and your delivery should
take place between 8am – 6pm.

DPD will send you SMS and Email messages confirming your tracking details and expected delivery times. These also give you an opportunity to choose for your delivery to be put in a "safe place", or delivered to a neighbour if you are not available.
Please note, DPD will not attempt a second day delivery due to the perishable nature of the food.

We cannot accept responsibility for deliveries that have not been signed for, or for orders that have to be re-delivered.

Chilled boss box : Tuesday
– Saturday.

Hot platters : Wednesday –
Sunday. (Beckenham and some surrounding postcodes)

Yes, we offer Saturday
delivery for both hot and chilled food. Orders will need to be placed on Friday
for local delivery of hot food and on Thursday for national delivery of a
chilled boss box.

Local hot food orders can
be delivered on Saturday mornings, but DPD cannot offer specific delivery
requests for the courier service related to chilled boxes. You will be notified
of their delivery slot but you cannot request a morning delivery.

Hot food is delivered in
aluminium foil containers.

The chilled boxes are
made from sturdy cardboard. Inside we place material to keep the contents cold and ice gel packs around the food. Seafood and sauces are individually packed to allow the recipient to mix food and sauce as they wish.

Yes! We deliver anywhere in England, Scotland (except Scottish Isles) and Wales.

Our minimum order is one main course.

We can only deliver hot food for next day delivery. Orders must be placed by 6pm.

Seafood Boss prides
itself on the quality of the ingredients we use and the way we cook our food.
We want the items you order to reach you in perfect condition and we feel that a long travel time to your postcode will affect your eating experience. Therefore we have the Chilled Boss Box available for delivery to all locations.

Halal food is any food or
product prepared and handled according to Islamic Sharia law, as interpreted in
the Quran. All our food is Halal with the exception of the Pork Rib side dish.

Whilst all our
ingredients are gluten free, the food is prepared in an environment that
sometimes is exposed to cereals containing gluten (such as barley and oats).

Yes, we have delivery options available for you if you live in England, Scotland (except the Scottish isles) and Wales.

If you live outside of Beckenham please select our nationwide delivery option.